• The purpose of these terms and conditions of sale is to define the contractual relations between Gratien & Meyer, Route de Montsoreau, 49400 Saumur, a Simplified Joint-stock Company (SAS) with a capital of €18,200,000, Trade Register of Angers B 410 381 206, FR 36 410 381 206, and the purchaser, and to define the conditions applicable to any purchase made from the Gratien & Meyer online store, irrespective of whether the purchaser is a professional or a consumer, pursuant to the provisions of the regulations regarding sales carried out electronically. The acquisition of goods through this site implies acceptance, without reservations, by the purchaser of these terms of sale.
  • These terms of sale will prevail over any other general or special terms that have not been expressly agreed upon in writing by Gratien & Meyer prior to an order. Gratien & Meyer reserves the right to modify its terms of sale at any given point of time. In such a case, the conditions in force on the date the order is placed by the purchaser will be applicable.
  • Our delivery periods range from 5 to 10 days.
  • The customer must verify the condition of the package, write down all their reservations in detail as well as the causes of the fault on the delivery slips and, in case of damage, must take action under legal conditions against the transporter.
  • The products offered are those that appear on the virtual catalogue on the Gratien & Meyer website. These products are offered subject to availability. Each product is accompanied by a description drafted by Gratien & Meyer. The photos in the catalogue are as accurate as possible, but we cannot guarantee that they are completely identical to the product offered, especially as regards the colours.
  • The prices appearing on the Gratien & Meyer website are in Euros and inclusive of all taxes, including the applicable VAT as on the day of placement of the order; any change in rates can be reflected in the prices of the products or services. Gratien & Meyer reserves the right to modify its prices at any moment, it being understood, however, that the prices appearing in the catalogue on the day the order is placed will be the ones applicable for the purchaser. The stated prices include order handling fees and transportation and delivery charges insofar as said deliveries take place within the geographical zones stated further on.
  • The online sale of the products shown on the website is reserved for purchasers who reside in metropolitan France and for deliveries within this geographical zone.
  • Any purchaser who wishes to purchase a product or service, must:
    1. fill-out the identification sheet on which the purchaser shall indicate all the required information or provide the customer number, if applicable;
    2. fill out the online purchase order by providing all product references;
    3. validate the order after checking it. Only when an order is verified and when all its required fields are completed by the customer can it be processed and sent to the payment portal;
    4. make the payment under the conditions provided for confirm the order and the payment. All provided data and the registered confirmation will constitute proof of the transaction. The confirmation will constitute signature and acceptance of the operations carried out. The seller shall convey the confirmation of registration of the order via email.
  • Purchasers who are private non-professional individuals enjoy the benefit of a return period of fourteen days counting from the date of receipt of goods, and thus must return the products in the order at the latest within fourteen days, complete and in perfect condition, in their original packaging as far as possible, to the seller’s address to carry out an exchange as agreed with the customer. Refunding the amounts as part of the right of return will be carried out within the legal period, to be counted from the date of return. Only the return costs will be borne by the customer.
  • The price of the product is payable on placing the order. Payments will be made either by card: payments will be made through a secure system and the order will be dispatched only after the payment has been validated; or by cheque, in which case the order will be sent only after receiving the check and cashing the order amount. No discount is given for advance payment.
  • The bottles must be stored in a dry place, away from heat or cold. Shipping does not include warranty against frost damage. We guarantee the high quality of our wines, without it being possible to invoke our liability beyond the pure and simple replacement of merchandise that has been judged damaged or defective. The customer waives their right to approve the products. Conformity with the delivery of the order constitutes perfect conformity of the products.
  • In case of a dispute concerning the interpretation or execution of this contract, the Commercial Court of ANGERS will be solely competent, even in case of introduction of third parties or plurality of defendants.